Due to COVID-19 restrictions, there may be some delay in the dispatch of your piece. Please email info@lyleujewellery.com for details about specific pieces.

Shipping and Returns

Most of our jewellery is made to order, and require 5-14 days to create before dispatch. Sale items are usually dispatched within 48 hours of order.

Postage Costs

$10 Express Post, with tracking
usually takes 1 business day after dispatch to metropolitan areas. rural areas may take a little longer.

$25-30 depending on location, via Australia Post Air Mail with tracking.
Usually takes 5-10 days to reach you. 


Due to the handmade nature, once you have chosen and placed your order, we are unable to offer refunds or exchanges due to change of mind. In the unlikely circumstance that your piece arrives to you in a faulty condition or you have questions about the condition of your piece, please contact us within 7 days of receiving the piece and we will discuss resolutions. 

Repairs and ring resizings are available, please contact us to discuss.